Really pissed off at Brac Bank internet banking service. I have been using it for last 1 year to see my transaction, debit, credit etc. Link that they gave me to log in, wasn’t even with a domain name. But anyways, that’s not my headache. I’m happy as long as I get the proper information that I registered for.

Few days back, I tried to log in to see my transaction and stuff and it said site is down or moved to a new address.

Site was moved in a new address

I tried it after 2 days again, but no information regarding the change. Shouldn’t have the informed me that they moved to a new location? Don’t I deserve it as their customer? So I sent an email to their IT dep and asked about it, they replied saying …

“….This requires a higher level of security for our systems and processes. Therefore, we are asking all previous I-banking subscribers to register once again to ensure that the new security standards are maintained.

after reading this, first thing came in my mind was like “WTF”, why the hell I have to register or fill up a form again? Don’t you already have my all information. I have never seen this kind of service before from any site!

But what could I do, I went to Brack Bank and registered for it again. And today they sent me a new link and log in information to use the internet banking service. I was happy yay! But hey, when I went to log in from the actual link it says “This site only supports Internet Explorer”! What?!? I don’t use IE and when I have to use I use it in VB XP. Do you think I should login to XP just to use your service dear BB?

Sorry i dont use IE for browsing...

I’m sorry, but this is complete bullshit. Don’t Firefox and Chrome have Anti-fishing capability? Or .NET framework (site is developed on .NET) always asks you to restrict users with IE?

I don’t know what option I should choose now. But Brac Bank should be careful about their customer serive. Till now it sucks!